How we handle the information you share with us

Last updated: September 2026

This policy explains how Kim's Properties collects, uses and protects personal information when you visit our website, call us or ask us to make an offer on your house. We have tried to write it the way we talk, without the legal fog.

Who we are

Kim's Properties is a cash home buyer serving the Phoenix metro area. When this policy says "we," "us" or "our," it means Kim's Properties. You can reach us at:

• Kim's Properties, 4645 N 24th St, Phoenix, AZ 85016
• Phone: (602) 717-6694

Information we collect

Information you give us

When you fill out our offer form, call us or talk with us about a property, we may collect:

• Your name, phone number and email address
• The property address
• Details about the property, such as its condition, size, repairs it needs, whether it is occupied, and your timing
• Anything else you choose to tell us about your situation so we can make a sensible offer

Call records

When you call us, we may keep a record of the call, such as the number you called from, the date and time, and notes about what we discussed. This helps us follow up and keep track of where things stand on your property.

Information collected automatically

Like most websites, ours collects basic analytics when you visit. This can include your browser type, device, the pages you viewed, how you found the site and a general location based on your IP address. We use cookies and similar tools to gather this information and to keep the site working properly.

How we use your information

We use the information we collect to:

• Evaluate your property and prepare a cash offer
• Contact you by phone, text or email about your property and our offer
• Schedule a walkthrough and move a sale forward if you decide to accept
• Understand how people use our website so we can improve it
• Comply with the law and protect our rights

We do not sell your personal information

We do not sell, rent or trade your personal information to anyone. Your details are used to evaluate your property and work with you on a possible sale, and that is it.

When we share information

We only share personal information when it is needed to do the work you asked us to do, or when we are required to. That can include:

• Title and escrow companies that handle the closing
• Attorneys involved in a transaction
• Service providers who help us run the business, such as website hosting, phone and form tools, and analytics, who may only use the information to provide those services to us
• Government authorities, courts or others when the law requires it, or when we need to protect our rights or the safety of others

Phone calls and text messages

When you submit your phone number through our website or give it to us directly, you agree that we may call or text you about your property and our offer. Message and data rates may apply. We will not use your number to send unrelated marketing.

You can opt out at any time. Reply STOP to any text message, or tell us on a call that you would like us to stop contacting you, and we will honor that request.

How long we keep information

We keep personal information for as long as we need it to evaluate your property, complete a sale if one happens, keep reasonable business records and meet legal or tax requirements. When we no longer need it, we delete it or keep it in a form that no longer identifies you.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect the information you share with us. No website or system is completely secure, so we cannot promise perfect security, but we take care to limit who can see your details and why.

Your choices

• You can ask us what personal information we have about you
• You can ask us to correct information that is wrong
• You can ask us to delete your information, unless we need to keep it for legal or record keeping reasons
• You can opt out of calls and texts at any time
• You can set your browser to block or delete cookies, although some parts of the site may not work as well

To make any of these requests, call us at (602) 717-6694 or write to us at the address above.

Children's privacy

Our website and services are meant for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

Links to other sites

Our website may link to sites run by other companies. We are not responsible for how those sites handle your information, so please read their privacy policies before sharing anything with them.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If a change is significant, we will make it clear on the site.

Contact us

If you have a question about this policy or how we handle your information, reach out to Kim's Properties at 4645 N 24th St, Phoenix, AZ 85016, or call (602) 717-6694.